Transcend Information, Inc. (Transcend) was envisioned by Mr. Peter Shu as a company built by teamwork and partnership around his "Win-Win" philosophy. Today our company employs over 400 engineers, sales representatives, manufacturing personnel and administrative staff, located around the world in 6 offices and manufacturing facilities. Transcend's 6 offices are located in Taipei, Taiwan; Orange, California, USA; Rotterdam, The Netherlands; Hamburg, Germany; Tokyo, Japan; and Hong Kong. Transcend manufactures, sells, and distributes over 2,000 types of memory modules and motherboards to over 5,000 customers. We process approximately 500 orders on a daily basis, and ship the orders to the customers within 24 hours of receiving the order. In 2000, our sales reached phenomenal revenue of US$250 million.
Transcend's motto "Your Supplier, Your Partner, Your Friend" is more than just a slogan. It is an indication of the company's serious commitment to deliver the highest quality of service. Transcend has always focused efforts on providing the highest quality products at reasonable prices, with attentive after sales service and support that assures customer satisfaction. We implemented the Total Quality Control concept throughout the company, and became the first memory module manufacturer in Taiwan and the second in the world to receive ISO 9001 Certification. With a lifetime warranty on memory products and a 2-year warranty on motherboards, customers can rely on the quality of Transcend products. Transcend's R&D Team has over 13 years of experience in developing state-of-the-art, cutting edge, top quality products. Our commitment to R&D insures that we will continue to produce products that will keep us at the forefront of the industry.
Today, the Transcend brand name is synonymous with quality and value. As Transcend moves into the next millennium, we remain committed to our historical policy of providing customers with reliable products and service, while expanding into new directions. We will be exploring new product lines, opening new branch offices, and implementing E-Commerce with B2B, B2C, and ASP; and we will always remain focused on providing excellence-in our products and our services. We invite you to learn more about Transcend-The Global Name for Memory and Motherboards!
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